Analisis Peran Organizational Citizenship Behavior Dalam Memediasi Pengaruh Work-Life Balance dan Beban Kerja Terhadap Kinerja Perawat Pada RSUD Dr. Soeselo Slawi

Authors

  • Retno Setiani Universitas Peradaban
  • Kurniawan Universitas Peradaban

DOI:

https://doi.org/10.54951/sintama.v6i3.1485

Keywords:

work life balance, beban kerja, organizational citizenship behavior, kinerja perawat

Abstract

This study aims to analyze the role of organizational citizenship behavior (OCB) in mediating the effects of work-life balance and workload on the performance of nurses at Dr. Soeselo Slawi Regional General Hospital (RSUD). The study employs a quantitative approach using a survey method involving 236 nurses selected through simple random sampling. Data were collected via questionnaires and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the aid of SmartPLS 4. The results indicate that work-life balance has a positive effect on performance and OCB; workload has a positive effect on performance and OCB; OCB has a positive effect on performance; and OCB positively mediates the effects of work-life balance and workload on nurse performance. OCB serves as a mechanism bridging the relationship between work-life balance, workload, and nurse performance at Dr. Soeselo Slawi RSUD

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Published

2026-09-29

How to Cite

Setiani, R., & Kurniawan. (2026). Analisis Peran Organizational Citizenship Behavior Dalam Memediasi Pengaruh Work-Life Balance dan Beban Kerja Terhadap Kinerja Perawat Pada RSUD Dr. Soeselo Slawi. Jurnal Sistem Informasi, Akuntansi Dan Manajemen, 6(3), 425-433. https://doi.org/10.54951/sintama.v6i3.1485

Issue

Vol. 6 No. 3 (2026): Sintama: Jurnal Sistem Informasi Akuntansi dan Manajemen (Sep 2026)

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Articles

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Copyright (c) 2026 Retno Setiani, Kurniawan

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